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Early response form instruction
  • Dear Ladies and gentlemen, if you follow the recommendations below, your report will be definitely taken into account.

    - the message should necessarily contain the name of the Bank’s and/or a subsidiary DBK-Leasing JSC business unit, full name of the Bank employee complaining about. 
    - it is preferable to provide evidence of inappropriate behavior of the Bank employees in the report.
    - reports giving reasons to believe that they are written to solve personal conflicts with the management team members will not be considered. 
    - if you put your name, surname and patronymic, as well as contact details, such reports will be considered on a first-priority basis. Let us remind you that the Compliance Controller undertakes a commitment to keep provided information confidential. 

    Send your message to a compliance controller through this Early Response Form.